Spam, phishing emails & texts, and robocalls are on the rise. If you receive any suspicious communications from someone who says they are Verizon, we want to know about it. You can also report fraud to the Federal Trade Commission.
Text message (SMS) or email phishing scams often attempt to lure customers to a fraudulent website to input personal information and/or download virus infected programs.
Verizon will never ask for personal or account information by email or text message.
If you receive a text message or email similar to the ones below (the content may vary slightly), you should send it to Verizon (see below for details) then DELETE IT IMMEDIATELY.
Receiving a suspicious message typically will not put you at risk if you do not reply, click on links, or share any personal information.
If you did click or provide personal information in response to a suspicious text message, you should contact us to help secure your account, and reach out to any financial institutions or other services you believe may be impacted. You can also download the My Verizon App for Android and iOS devices to access enhanced account security features and secure communications with Verizon.If you receive a suspicious text message claiming to be from Verizon, please forward it to us right away at S-P-A-M (7726).
Forward any suspicious email you receive immediately to phishing@verizon.com. In your email, please include your: