Qualification details

BSB30412 - Certificate III in Business Administration (Release 1)

Summary

Usage recommendation: Superseded

Mapping	Notes	Date
Supersedes and is equivalent to BSB30407 - Certificate III in Business Administration	Core unit BSBOHS201A Participate in OHS processes replaced with BSBWHS201A Contribute to health and safety of self and other. Elective unit BSBOHS407A Monitor a safe workplace replaced with BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements - EQUIVALENT	17/Dec/2012
Is superseded by and equivalent to BSB30415 - Certificate III in Business Administration	Updated to meet Standards for Training Packages.	24/Mar/2015

Release	Release date
1 1 (this release)	18/Dec/2012

Training packages that include this qualification

Code Sort Table listing Training Packges by the Code column	Title Sort Table listing Training Packges by the Title column	Release
BSB07 - Business Services Training Package	Business Services Training Package	7.0-9.0

Units of competency

Items per page 10 | 20 | 50 | 100 Displaying items 1 - 10 of 32

Classifications

Scheme	Code	Classification value
ANZSCO Identifier	531111	General Clerk
ASCO (occupation type) Identifier	6111-11	General Clerk
ASCED Qualification/Course Field of Education Identifier	0809	Office Studies
Qualification/Course Level of Education Identifier	514	Certificate III
Taxonomy - Industry Sector	N/A	Property Management,Education Administration,Local Government Regulation,Accounting and Bookkeeping,Public Administration,Community Services,Farming,Government Service Delivery,Education Support,Warehousing and Storage,Property,Accommodation,Logistics,Human Resource Management,Water Administration,Purchasing and Procurement,Business Administration,Information Technology
Taxonomy - Occupation	N/A	Office Administrator,Land Administration Officer,Administrative Assistant,Clerical Officer,Rural Business Worker,Legal Receptionist,Bookkeeper,International Education Office Receptionist,Administration Officer,Administration Officer (Local Government),Credits/Returns Officer,Waste Management Administration Clerk,Fee Officer,Office Administration Assistant,Revenue Officer (Local Government),Water Meter Administration Officer,Word Processing Operator,Secretary,Logistics Clerk,Holiday Park Receptionist,Payroll Officer,Data Entry Operator,Receptionist,School Financial Administration Officer,Human Resources Support Services Officer (Public Sector),Human Resources Clerk,Freight Documentation Clerk,Junior Personal Assistant,Enrolment Assistant,Accounts Officer

Classification history

Scheme	Code	Classification value	Start date
ANZSCO Identifier	531111	General Clerk	06/May/2013
ASCO (occupation type) Identifier	6111-11	General Clerk	06/May/2013
ASCED Qualification/Course Field of Education Identifier	0809	Office Studies	06/May/2013
Qualification/Course Level of Education Identifier	514	Certificate III	18/Dec/2012

The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Content

Download Qualification in Word format. Qualification (236.86 KB)
Download Qualification in PDF format. Qualification (107.17 KB)

Modification History

This Qualification first released with BSB07 Business Training Package version 7.0 .

Replaces and is equivalent to BSB30407 Certificate III in Business Administration.

Core unit BSBOHS201A Participate in OHS processes replaced with BSBWHS201A Contribute to health and safety of self and others.

Elective unit BSBOHS407A Monitor a safe workplace replaced with BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements.

Description

This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical advice and support to a team.

Accounts Receivable Clerk
Accounts Payable Clerk
Clerk
Data Entry Operator
Junior Personal Assistant
Receptionist
Office Administration Assistant
Office Administrator
Word Processing Operator.

Pathways Information

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

BSB20112 Certificate II in Business or other relevant qualification/s

with vocational experience assisting in a range of support roles without a formal business qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

Administration Assistant
Clerical Worker
Data Entry Operator
Information Desk Clerk
Office Junior
Receptionist.

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways from the qualification

After achieving this qualification candidates may undertake:

BSB40507 Certificate IV in Business Administration.

Licensing/Regulatory Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

There are no entry requirements for this qualification.

Employability Skills Summary

The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Industry/enterprise requirements for this qualification include:

clearly communicating workplace information to others (verbal and non-verbal)
communicating sensitively in a cross-cultural context
communicating with colleagues and clients to handle verbal enquiries such as clarifying instructions and responding to requests for information
communicating with people who speak languages other than English
interpreting needs of clients (internal or external)
interpreting the needs of customers
reading and interpreting workplace related documentation
writing to audience needs

applying knowledge of own role to complete activities efficiently to support team activities and tasks
working in a team of people to provide office administration services
working with diverse individuals and groups

developing practical responses to common breakdowns in workplace systems and procedures
rectifying discrepancies or errors in documentation and transactions
taking action to resolve concerns

Initiative and enterprise

adapting to new and emerging situations in the workplace
being proactive and creative in responding to workplace problems, changes and challenges

Planning and organising

allocating resources to workplace tasks and requirements
collecting, analysing and organising workplace data
identifying risk factors and taking action to minimise risk
organising meeting schedules for clients and colleagues and negotiating alternative arrangements
planning for contingencies
planning information and documentation requirements
utilising or determining required resources

following workplace documentation such as codes of practice or operating procedures
projecting a professional image when representing the organisation
setting own work program and managing time to ensure tasks are done on time
taking personal responsibility at the appropriate level
working ethically when dealing with financial transactions

maintaining continuous learning by seeking out opportunities for improvement and developing new skills
seeking assistance and expert advice

using business related technology safely (OHS)
using business technology such as software programs for word processing, spreadsheets, presentation and scheduling

Packaging Rules

Total number of units = 13

2 core units plus

11 elective units

7 elective units must be selected from the Group A units listed below.

The remaining 4 elective units may be selected from the Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below 2 of the electives units may be selected from a Certificate II or Certificate IV qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Where the packaging rules of this qualification meet the rules of a specialist qualification, the specialist qualification and not the generic qualification must be awarded.

BSBITU307A Develop keyboarding speed and accuracy

BSBWHS201A Contribute to health and safety of self and others

BSBFIA302A Process payroll

BSBFIA303A Process accounts payable and receivable

BSBFIA304A Maintain a general ledger

BSBADM307B Organise schedules

BSBITU302B Create electronic presentations

BSBITU303A Design and produce text documents

BSBITU304A Produce spreadsheets

BSBITU306A Design and produce business documents

BSBITU309A Produce desktop published documents

BSBWRT301A Write simple documents

BSBCUS301B Deliver and monitor a service to customers

BSBDIV301A Work effectively with diversity

BSBFIA301A Maintain financial records

BSBADM302B Produce texts from notes

BSBADM303B Produce texts from audio transcription

BSBADM311A Maintain business resources

BSBINM301A Organise workplace information

BSBINM302A Utilise a knowledge management system

BSBINM303A Handle receipt and despatch of information

BSBINN201A Contribute to workplace innovation

BSBIPR301A Comply with organisational requirements for protection and use of intellectual property

BSBCMM301B Process customer complaints

BSBITU301A Create and use databases

BSBITU305A Conduct online transactions

Work Health and Safety

BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Product Skills and Advice

BSBPRO301A Recommend products and services

BSBSUS201A Participate in environmentally sustainable work practices

BSBWOR204A Use business technology

BSBWOR301B Organise personal work priorities and development

BSBWOR302A Work effectively as an off-site worker