We ’ re here for you.

Choose one of the following teams to view contact information, hours of operation and to get assistance by phone or email.

Customer Service & Sales teams:

Providence Health Plan
Providence Health Plan Customer Service

P.O. Box 4327
Portland, OR 97208-4327
Local: 503-574-7500 TTY: 711 Toll free: 800-878-4445 TTY: 711
Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)
Log into or register for your myProvidence account for assistance with: Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries.
Log in to contact Customer Service

Providence Health Plan Individual & Family Sales

Local: 503-574-6505 TTY: 711 Toll free: 877-846-8525 TTY: 711
Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)
Send a message to Sales for: Questions about choosing or enrolling in a new Individual & Family plan.
Contact Sales

Providence Medicare Advantage Plans
Providence Medicare Advantage Plans

P.O. Box 4327
Portland, OR 97208-4327

Customer Service Local: 503-574-8000 TTY: 711 Toll free: 1-800-603-2340 TTY: 711 Hours of operation: 8 a.m. to 8 p.m. (Pacific time), seven days a week

Sales Local: 503-574-8416 TTY: 711 Toll free: 888-226-7338 TTY: 711 Hours of operation: 8 a.m. to 8 p.m. (Pacific time), Seven days a week (October 1st - December 7th), Monday through Friday (December 8th through September 30th)
Contact Sales

Providence Medicare Supplement
Providence Medicare Supplement

Sales Local: 503-574-5197 Toll free: 866-365-4324 Hours of operation: 8 a.m. to 8 p.m. (Pacific time), Monday through Friday

Current members contact Customer Service Local: 971-345-4013 TTY: 711 Toll free: 888-231-9287 TTY: 711 Hours of operation: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday

Employers

If you would like more information about the health plan options that are available to you and your employees, please call your insurance agent or contact:

Providence Health Plan sales team

Mailing address: Providence Health Plan
P.O. Box 4327
Portland, Oregon 97208-4327

Providence Health Plan
1500 Valley River Drive, Ste. 200
Eugene, OR 97401

myProvidence
Contacts:

Local: 503-216-6463 Toll free: 877-569-7768 Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)